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Please see the FAQ list. If you do not find the answer to your question, please contact us
MEGA Alma-Ata mall operating hours:
Boutiques - 10: 00-22: 00 every day
Supermarket "Ramstore" - 09: 00-22: 00 every day
MEGA Park shopping mall opening hours:
Boutiques - 10: 00-22: 00 every day
MEGA Silk Way shopping mall opening hours:
Boutiques - 10: 00-22: 00 (Mon-Fri)
You can contact call-center by phone:
+7 727 232-25-01 — for Almaty
+7 717 273-50-95 — for Nur-Sultan
MEGA Alma-Ata Mall address:
1 MEGA – Almaty, St. Rozybakiev, 247 a, 2 MEGA – Almaty, Rozybakiev St., 263.
Address MEGA Park Mall:
Almaty, Seifullin Ave., 483, Makataev street corner.
MEGA Silk Way Mall address:
Nur-Sultan, Kabanbai Batyr Ave., 62.
Yes, there are baby care room in all the MEGA Mall network.
In the MEGA Alma-Ata Mall – 3 baby care room. On the 1nd floor in MEGA 2 and on the 1st and 2nd floors in MEGA 1.
In MEGA Park Mall - 2 baby care room, located on the 1st and third floor.
In MEGA Silk Way Mal l- 6 baby care room, they are located on the 1st and 2nd floors.
Yes, in the winter time every MEGA Mall provides cloakroom services for the outerwear.
MEGA Alma-Ata Mall has 2 cloakroom s, MEGA 1 on the 2nd floor (near the Star Cinema) and MEGA 2 on the 2nd floor (near the Samsonite boutique);MEGA Park Mall has 2 cloakrooms,
on the 1st floor and on the ground floor; MEGA Silk Way Mall – 2 cloakrooms, they are located on the 1st floor.
Yes, in every MEGA Mall of the network there is a service for the rental of strollers.* Attention, the service is paid.
MEGA Alma-Ata Mall has two rental stations for strollers:
on the ground floor in the old and new building. MEGA Park Mall stroller rental service is also located on the ground floor.
MEGA Silk Way Mall has stroller rental service on the ground floor of the Western and Eastern atriums.
The Chaplin Cinemas at the MEGA Silk Way shopping mall is temporarily closed.
The current schedule of screenings of Chaplin Cinemas films in the MEGA Alma-Ata and MEGA Park shopping centers can be found on the website kino.kz
If you have lost a thing, documents, package, etc., then you need to contact the nearest information Desk or post on one of the pages of MEGA Mall on social networks. Perhaps someone has already found your item and handed it to the reception.
If you find a lost item, you need to contact the nearest information Desk and hand the item to our staff or leave your phone number. Perhaps someone is already looking for a lost t item and applied to the reception.
Thank you for your interest in MEGA Mall network! Please fill in an application form on the website or call +7 (727) 232 25 05 if you need to rent space.
Thank you for contacting us! You need to fill out an application to organize photo/video shooting for professional equipment.
Thank you for contacting us! You need to contact our Marketing Department to organize an event in the MEGA Mall network.
+7 701 380 78 54, firstname.lastname@example.org – Danara Temirtasheva.
Thank you for contacting us! In order to start cooperation with MEGA you need to follow the link, choose the MEGA Mall you are interested in and contact our staff.
All vacancies can be found on the website hh.kz. If you want to get a job in any boutique, then you need to apply directly to the store where you would like to work.
Yes, we have first aid posts in MEGA Mall netwoek.
MEGA Alma-Ata medical center is located in a new building, on the 2nd floor, behind the wardrobe.We recommend that you navigate the directional signs.
MEGA Park Mall medical center is located on the 1st floor, next to the boutique Campo Marzio.
MEGA Silk Way Mall medical center is located on the 2nd floor, near the children's town Mini City.
MEGA Alma-Ata and MEGA Park Mall have equipped stands from "Technodom" company with chargers for all mobile phones.
Also there are sockets near the benches where you can charge your phone with your charger.
The MEGA Silk Way Mall has two pay-per-charge terminals for charging phones on the ground floor opposite the Starbucks coffee shop next to the escalator and on the second floor between Evrikum and Mini City.
MEGA Malls in Almaty and Astana provide Bicycle Parking for fans of eco-friendly transport.
MEGA Alma-ATA Mall, the entrance to the Gallery restaurant in MEGA 2, right from the entrance to the Starbucks coffee shop in MEGA 2 at the main entrance to MEGA 1
MEGA Mall entrance from the Makataev Str., among Seifullin Ave.
MEGA Silk Way in Front of the Mall from Kabanbai batyr Ave. near to entrance C (near the Angel-in-Us coffee shop).
MEGA Alma-Ata Mall left luggage office is located in Mega 1, at the exit next to the Ramstore supermarket.
MEGA Park Mall left luggage office room is located on the ground floor.
MEGA Silk Way Mall left luggage office is located on the 1st floor, near Bershka shop.
* It is forbidden to hand over documents, money, weapon, means of self-defense, explosive, flammable substances, pyrotechnics to the left luggage office.
When transferring items for storage, the Mall employee may ask you to show the contents of the bag, and in case of refusal he/she will not take things for storage.
This is safety action for Mall visitors.
It is necessary to pick up things from the Luggage room until 22:30.